Privacy Policy

Introduction

Tiki Pub ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or book our services.

Information We Collect

We may collect information about you in a variety of ways, including:

• Personal Data: Name, email address, phone number, and other contact information you provide when booking a cruise or contacting us.
• Payment Information: Credit card details and billing information processed securely through our payment providers.
• Usage Data: Information about how you use our website, including IP address, browser type, and pages visited.
• Cookies: Small data files stored on your device to enhance your browsing experience.

How We Use Your Information

We use the information we collect to:

• Process and manage your cruise bookings
• Send you booking confirmations and important updates
• Respond to your inquiries and provide customer support
• Send promotional communications (with your consent)
• Improve our website and services
• Comply with legal obligations

Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information with trusted service providers who assist us in operating our website and conducting our business, such as payment processors and booking platforms. These providers are bound by confidentiality agreements.

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is 100% secure.

Your Rights

You have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your personal information
• Opt-out of marketing communications
• Withdraw consent where applicable

SMS/Text Messaging Policy

By providing your mobile phone number and opting in to receive text messages from Tiki Pub, you consent to receive recurring automated marketing and informational text messages (e.g., booking confirmations, reminders, promotions, and updates) at the phone number provided. Consent is not a condition of purchase.

Message Frequency: Message frequency varies based on your interactions and booking activity. You may receive up to 10 messages per month.

Message and Data Rates: Message and data rates may apply. Please contact your wireless carrier for details about your text and data plan.

Opt-Out: You can opt out of receiving text messages at any time by replying STOP to any message. After opting out, you will receive a one-time confirmation message. You may also contact us at ahoy@tikipub.com to opt out.

Help: For help or more information, reply HELP to any message or contact us at (239) 800-8454 or ahoy@tikipub.com.

Supported Carriers: Compatible with major U.S. carriers including AT&T, Verizon, T-Mobile, Sprint, and others. Carriers are not liable for delayed or undelivered messages.

Privacy: We will not sell, rent, or share your mobile phone number or any information collected through our SMS program with third parties for their marketing purposes. Your information will only be used as described in this Privacy Policy.

Cookies and Tracking Technologies

We use cookies and similar technologies to operate our website, understand how visitors use it, and measure the performance of our advertising. The third-party services we use are:

• Google Analytics: Helps us measure site traffic and understand how visitors navigate our pages. It assigns a pseudonymous identifier rather than collecting your name or contact details. These cookies typically last up to 2 years.
• Google Ads: Lets us measure when a visit to our site follows from one of our ads (conversion tracking). These cookies typically last about 90 days.
• Meta Pixel: Provided by Meta (Facebook and Instagram). It allows us to measure ad performance and show relevant ads to people who have visited our site (retargeting). Meta may combine this activity with your Facebook or Instagram account.

You can set your browser to refuse some or all cookies; however, some features of our website may not function properly without them.

Your Privacy Choices

The advertising cookies described above (Google Ads and the Meta Pixel) may be considered a “sale” or “sharing” of personal information for targeted advertising under certain US state privacy laws. You can opt out of this advertising tracking at any time:

• Use the Do Not Sell or Share My Personal Information control, also available as “Your Privacy Choices” in the footer of every page.
• We honor the Global Privacy Control (GPC) browser signal. If your browser or extension sends a GPC signal, we treat it as an opt-out automatically.

Depending on your state of residence, you may also have the right to access, correct, or delete the personal information we hold about you. To make such a request, contact us using the details below.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

Contact Us

If you have any questions about this Privacy Policy, please contact us at ahoy@tikipub.com or visit our Contact page.